What is Live in Care?

1. Who does Live in Care provide a service for and when is it useful?

Live in Care’s services are available to people from 18 years of age, without discrimination, who wish or need to have personal care or domestic help provided within their own homes.

We can provide a service to the following groups;

  • Older People
  • Younger People
  • People with dementia
  • People with mental health problems, including addiction
  • People with a terminal illness
  • People with sensory loss, including those with dual sensory impairment
  • People who are recovering from illness
  • People with physical disabilities
  • People living with the effects of substance misuse

Our carers live alongside our service users around the clock, providing companionship,

housekeeping duties and physical support. Your valued independence can be maintained

without the worries of coping alone.

2. Efficient and dignified support

We aim to provide you with a comprehensive service of care of the highest quality within your own home. We will work closely in partnership with you and your representatives and health care professionals who may beninvolved in your care. We strive to offer a flexible, professional and efficient service which is tailored to meet your needs. You will be treated with respect, and we will remain sensitive to your abilities and individual needs while promoting dignity and independence.

3.Our Carer Staff

Our Live in Carer will have the skills and experience to deliver the services and care which we offer and provide. The skills and expertise of the staff are matched to your needs, and they will be able to communicate effectively with you, using your preferred method of communication. Any social/cultural or religious requirements and preferences that are important to you will be identified, understood and entered into your plan.

4. Our Compliance

1-2-1 Live in Care is registering with the Care Quality Commission (CQC), and they will regulate our service. All of our policies and procedures comply with their requirements and relevant legislation. We perform regular quality audits to ensure our standards are maintained and we can learn how to improve our services.